Privacy Policy
Last updated: December 2024
1. Introduction
At Wankaa Adventures, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Your Privacy Matters: We believe in transparency and give you control over your personal information.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Passport information and travel documents
- Payment information (processed securely by our payment partners)
- Travel preferences and special requirements
- Communication history with our support team
2.2 Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Search queries and booking patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
🎯 Service Delivery
- • Process flight bookings
- • Send booking confirmations
- • Provide customer support
- • Send travel updates
📊 Improvement
- • Analyze website usage
- • Improve our services
- • Personalize your experience
- • Develop new features
📢 Communication
- • Send promotional offers
- • Share travel tips
- • Notify about policy changes
- • Respond to inquiries
🔒 Security
- • Prevent fraud
- • Ensure account security
- • Comply with legal requirements
- • Protect our platform
4. Information Sharing
We may share your information in the following circumstances:
4.1 Service Partners
We share necessary information with airlines, payment processors, and other service providers to complete your bookings.
4.2 Legal Requirements
We may disclose information when required by law, court order, or government request.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement robust security measures to protect your information:
Encryption
SSL/TLS encryption for all data transmission
Secure Storage
Protected servers with access controls
Limited Access
Only authorized personnel can access your data
6. Your Rights and Choices
You have the following rights regarding your personal information:
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including compliance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer: info@wankaaadventures.com
Phone: +254 724 951943
Address: 123 Travel Plaza, Global City, GC 12345, United States
By using Wankaa Adventures's services, you acknowledge that you have read and understood this Privacy Policy.